We have been making our beautiful jewellery and gifts for over 10 years now, and thousands of people across the globe cherish their precious Hold upon Heart keepsake jewellery. Over the years we have received so many kind messages, thanking us for our work and letting us know just how much our jewellery means to them. Below you will find some of the messages we have received over the years - this is only a handful otherwise this page would take forever to load! You can find hundreds more reviews on our Facebook page, on our Etsy store, and Not on the High Street storefront, as well as on the individual listings on this website..
If you would like to leave a review then you can do so here, or by navigating to the product page and leaving a review there.
If you are really over the moon with your jewellery and have a moment to spare, then please also recommend us on social media, or add a review on Google. Recommendations such as this are an immense help to our small family business, ultimately helping us to get seen by others.
Thank you so much for the perfect gift for Grandma's 70th birthday. We ordered the gold heart pendant and chain with our son's hand and footprint. His name and dob are engraved on the back. The pendant is such beautiful quality with a lovely weight to it. The prints are amazing despite us struggling to get good quality prints from our wriggly 8 month old. It looks incredible on the adjustable gold necklace. Grandma had tears in her eyes when she opened it and says she will cherish it forever. We paid for the priority service to try and get it before her big day. It arrived with 5 days to spare despite it saying on the website that gold items may not be able to be fast tracked. Communication was excellent throughout too. We can't say enough thank yous for this incredible gift.
Stephanie
I've been meaning to drop you a line for a few weeks now but kept forgetting. Just wanted to say I was really happy with the men's leather bead bracelet I ordered for my fiancé for Father's Day. It came super quick, I know I'd asked for it and paid for priority in the end and when it came a week before fathers day I was really impressed. Especially after I'd made the mistake of not reading the small print of 4 weeks and you couldn't guarantee it. I opened it and I shed a tear over it as i loved it so much and knew my partner would love it. He doesn't wear any jewellery and this was a gamble but I'd had this on my mind for a long time. It's actually in memory of our daughter who we lost at 2 days old. And when he opened it on Fathers day I knew he loved it as much as me. So thank you so so much.
Louise
Just received my order of the white gold Robin fingerprint necklace with personalised inscription. I’m absolutely delighted and completely overwhelmed! It’s absolutely stunning! I’m giving this precious necklace to my daughter from her Granny. A gift of remembrance for her 21st Birthday. It will truly mean the world to be able to wear this close to her heart always! I really can’t thank you enough. This really has brightened up my day!
Lorna
I purchased one of these pieces for my partner for father's day. Our miracle baby boy was born in May after a very very gruelling and complicated IVF pregnancy. To say we never thought we'd have him in our arms is an understatement and we feel truly blessed (and are still pinching ourselves!). This gift therefore means the world. The team couldn't have been more accommodating, for which I'm incredibly grateful. I really struggled to get a decent handprint from our little one and they managed to muddle a beautiful print together from my 5 partial/smudged attempts! I had then ordered too late to receive it in time but they somehow got it to me, beautifully packaged, 2 days before father's day. Making an exhausted first time mum very very happy! The piece itself is stunning and looks amazing when worn too, my partner adores it. It has such a lot of meaning in so many ways and it truly couldn't be more perfect. I cannot recommend Hold Upon Heart enough. Thank you, from the bottom of my heart, for something we will treasure forever xx
This letter of thank-you is for all of the team from “Hold upon Heart.” It has been a pleasure to shop with you. You’re a very special team of people who have each pulled together to make this beautiful, precious, bespoke and cherished necklace! You’ve kept me up to speed with the making of the necklace. I know you’ve all worked tirelessly throughout lockdowns and the restrictions that they’ve brought! All your hard and dedicated work is so greatly appreciated. You’ve all gone above and beyond to produce this necklace and liaise with me. You’re all a credit to the company! I will certainly be recommending others buy their bespoke pieces of jewellery from you.
Lorna - April 2021
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All our items have now arrived. They are all perfect. We’d like to thank all you’re team for the excellent work you’ve put in to our jewellery. It’s very much appreciated.
Scott, March 2021
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Thank you so much for your quick processing of our order for the fingerprint heart pendant. It is absolutely beautiful and perfectly crafted, my husband and I love it so much. We are eternally grateful to you all that we are both able to see it and I am now wearing it with pride. It has given my husband joy and comfort knowing that I have something special to remember him by. Thank you all once again.
Fiona, March 2021
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I just wanted to say thank you for my beautiful necklace, I am thrilled with it. I was able to wear it to my Father's funeral, and it brings me great comfort now that he has gone.
Just want to say thank you so much for the beautiful cuff links. I love them very unique and priceless ♥️
Sally, May 2019
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Thank you so much for my precious necklace. It is beautiful and absolutely love it. I knew it would be a struggle to get a good print but you have manage to create something that I can treasure. Thank you from the bottom of my heart
Victoria, May 2019
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Could you please pass on my greatest thanks to the studio for the necklace. It is absolutely stunning and I'm so pleased and blown away with the results. I get to keep my babies finger print close to my heart where ever I go and it's all down to them.
Jess, May 2019
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I would like to send a huuuge thank you for the incredibly prompt service. The necklaces arrived today, on my daughter's birthday. They are both beautiful and I know my daughter will love hers.
Again, many many thanks
Kim, May 2019
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Thank you so much for this the pendant was received on Wednesday in time for my birthday! I am so pleased with it and thank you so much for the great customer service.
Frances. April 2019
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Hello, just want to say a massive thank you, the necklace is beautiful, my partner absolutely loves it. Will definitely be recommending you, thanks again,
Amy, April 2019
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Sorry it's a bit late but I just wanted to say thank you for my order which was a hand/footprint necklace and was a Mother's Day present for my mum. It turned out beautiful and she absolutely loves it.
Jessica, April 2019
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My bracelet has been delivered today and I’m really really pleased with it, thank you both so much I love it.
Mark, April 2019
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I just wanted to let you know I received my items yesterday. They are 100% perfect and are beautiful. I could not be happier.
Jennifer, March 2019
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(if you have read down this far then rest assured we got lots of lovely feedback during 2018 also... but not the time to update this page!)